PRIMARY RESPONSIBILITIESPerform administrative duties to provide assistance to SGS Agri Food Laboratory management and technical staff and customers.SPECIFIC RESPONSIBILITIESGeneral Ensure adherence to Standard Operating proceduresEnsure adherence to company Code of EthicsEnsure all duties are performed in accordance with accepted service delivery standardsMaintain quality, efficiency and confidentiality servicesLiaise with and assist AdministratorPerform any other reasonable tasks as assigned by direct line managerAdministration (any of the following as assigned and trained) Liaison with customers via telephone or email. Ensure all messages are conveyed to relevant staff.  Assist with sample registration Maintain hard copy Sample Register Sample handling and distribution of results (any of the following as assigned and trained) Ensure prompt and efficient handling of samples as trained and per applicable procedure Attend to operational matters related to work in progress at sample reception and new instructions received from customers / Operations manager. Typing of test reports, emailing of results to customers, manual and electronic filing of job and/or test reports. Quality & Health & Safety System Adhere to all quality and safety requirements of the SGS management system. Actively participate in safety related activities. Always wear appropriate protective clothing. Adhere to all relevant HSE procedures and protocols. Keep workplace and equipment neat and tidy. Report deviations and communicate instructions to improve and maintain the quality system
 
