Scope of Position:A Bar Supervisor demonstrates commitment to total customer satisfaction through the provision of professional drinks service (bar and table). This position also maintains a clean and hygienic work environment whilst ensuring products of high-quality presentation, and accuracy of all cash/credit transactions. Specific ResponsibilitiesResponsible for the efficient operation and high-quality service of Hotel’s bar outlets.Supervise and support employees to ensure standard of procedures are observed and to provide a consistently high level of service to all customers on a shift basis.Maintain product knowledge of all drinks, snack and wine lists in order to advise and make recommendations to guests.  Use every opportunity to maximize sales.Serve beverage items with flair and professionalism according to company standards.Ensure all service areas and equipment are kept clean and organized.Ensure revenue for the shift is accurately accounted for, with cash/charge summary being completed to balance daily activities.To develop a complete understanding of the overall night operations of Hotel’s Restaurants and work closely with the PM Shift Leader to ensure smooth and efficient service of Hotel’s Dinner guests.Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.Maintain currency of RSA certification, amendments and updates and adhere to RSA principles.
