We are seeking a Junior-Mid Financial Administrator to join our team and assist with the administration of our corporate gift card issuing solution. This is an exciting opportunity to contribute to a high-impact project and gain exposure to key financial processes.In addition to assisting with the administration of our corporate gift card issuing solution, you’ll be part of the Finance Team, working closely with our Accounts Receivable Lead to assist with invoicing and collections. Your role and responsibilities will include:Support and manage the onboarding process of our gift card solution, ensuring smooth setup and integration.Successful completion of onboarding process within agreed timelines.Ensure accuracy of data entry for the gift card system.Minimising errors or issues related to the manual gift card process.Timely resolution of any onboarding issues or challenges (within 48-72 hours of identification)Assist with the invoicing and collections process, ensuring that all financial transactions are recorded and followed up on promptly.Percentage of invoices issued on time.Number of overdue invoices reduced or managed each month.Average time to resolve collections issues.Percentage of overdue receivables decreased (monthly/quarterly).Requesting of purchases orders Accurate and timely uploading of relevant documents on client portalsResolving issues arsing from client portal uploadsAssist with movement of cash between different bank accountsSupport finance operations team with ad hoc tasks related to float requestsAssist with relevant audit queriesEnsure all financial transactions are processed correctly and promptly, maintaining accuracy in records.Number of transaction errors or discrepancies reported. Timeliness of transaction processing.Accuracy of transaction records.Review and reconciliation of financial data completed by set deadlines.Proactively monitor and identify potential inefficiencies or issues within the financial workflows.Number of issues identified and resolved proactively before escalation.Reduction in recurring issues or errors over time Time to resolve identified issues Identify opportunities for process improvement within the finance team and propose solutions to optimise workflows.Number of process improvements proposed and implemented Efficiency improvement post-implementation (e.g., reduced time spent on tasks, reduction in errors).Employee or team feedback on the effectiveness of new processes or tools.Collaborate with team members to refine and streamline invoicing and collections procedures, improving efficiency and effectiveness.Number of collaborative improvements made to invoicing and collections workflows.Reduction in time spent on invoicing and collections tasks.Feedback from line lead and other team members regarding collaboration.Achievement of invoicing and collections department goals.
