Main purposeThis role leads a team of recruiters as well as manages their own requisitions and searches. This role is an integral part of the Talent Acquisition Group and works across functionally with HR Business Partners and Business Leaders in a matrix environment. The General Manager: HR will execute national recruitment plans, leveraging on sourcing strategies and resources as well as develop new and creative recruiting ideas.Key ResponsibilitiesStrategy Input into Group HR strategy provided Sourcing HR strategy developed and aligned with business strategy Recruitment activity effectively communicated and accepted by key stakeholders Recruitment Deploy the recruitment policy and integrated processes for new vacancies in accordance to strategy and ensure proper implementation (WNS values, selection criteria, potential, diversity, ethics, and regulations) Anticipate the professional needs of organizations and define profiles in consultation with managers Attract, identify and head-hunt the best potential talent in adherence with WNS’ values and ethics Ensure a high-quality candidate experience and take care of follow-ups alongside managers, adapting recruitment processes in order to ensure effectiveness Innovate around sourcing methods and anticipate skills profiles in a manner that is coherent with WNS development, in order to build a talent pool across all areas, in particular through a digital presence Develop WNS SA Employee Value Proposition (EVP) by defining a communication plan and targeting partners in order to attract the best profiles; establish solid partnerships with higher education institutions and design attractive presentation tools in order to strengthen WNS attractiveness; represent the company at events linked to recruitment Build high-quality partnerships with recruitment service providers Be aware of topics linked to recruitment and translate these into WNS recruitment strategy. Group Recruitment practices and procedures adhered to Conformance to EE Plan, legislation, policies and procedures ensured Recruitment requisitions on TAM are generated correctly and timeously Ownership of all recruitment tools and ensuring upskilling of all stakeholdersAdministration Pro-active correspondence and administration completed accurately and timeously Expenditure contained in line with budget and authorised appropriately All reporting requirements met, and reports completed accurately and timeously 
