PRIMARY RESPONSIBILITIESData processing and administrative duties to ensure the accurate, efficient and timely completion of sample information and result inputs.SPECIFIC RESPONSIBILITIESResponsible for prompt and accurate data capturing and processing of all required sample information on coversheets/SLIM.Attend to all aspects of operational matters related to updating work in progress and new instructions received from clients / operations manager / administratorInforming all concerned parties of any changes or specifics influencing financial or operational activities.Assist in compiling of spreadsheet of results, updating daily and reporting to direct supervisor.Assist senior management with operational requirementsEnsure correct sample information allocations.Report any complaints / complimentEnsure adherence to Standard Operating ProceduresEnsure adherence to company Code of EthicsEnsure adherence to Quality Management System (ie: document control, system procedures, written instructions, maintenance, sample information, reports and registers, etc)Committed to continuous improvement Adhere to all quality and safety requirements of the SGS Management SystemPerform any other reasonable tasks as assigned by direct line manager or HOD AdminSpecific AuthoritiesCease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
