Develop, customize, and maintain ServiceNow applications, modules, and workflows to meet organizational requirements.Administer ServiceNow instances, including configuration, customization, and overall platform management.Collaborate with stakeholders to gather requirements and translate them into technical specifications and designs.Implement and manage ServiceNow integrations with other enterprise systems, ensuring seamless data exchange and process automation.Design and implement user interfaces, data tables, business rules, client scripts, and notifications.Troubleshoot and resolve complex technical issues related to the ServiceNow platform and its integrations.Manage user accounts, roles, and access controls to ensure appropriate data security and access levels.Provide technical support and guidance to end-users and team members on ServiceNow-related matters.Stay current with the latest ServiceNow features, best practices, and industry trends, applying them to improve existing processes and systems.Conduct regular audits to ensure data integrity and compliance with organizational policies and standards.
