One of the Lowcountry’s most trusted and well-respected plumbing companies, known for exceptional service and dedication to the community is seeking a skilled and experienced Administrative Assistant to support their West Ashley branch in maintaining efficient daily operations.
Position Overview:
We are looking for a highly organized and detail-oriented Administrative Assistant with prior dispatching experience to support our team. The ideal candidate will have strong proficiency in Microsoft Office, exceptional multitasking abilities, and a passion for providing outstanding service in a fast-paced environment. This is an excellent opportunity for someone with administrative and dispatch experience who is ready to contribute to the success of an industry-leading plumbing company.
Key Responsibilities:
Efficiently manage daily administrative tasks such as answering phones, responding to emails, and handling customer inquiries.
Schedule and coordinate appointments, service calls, and dispatch plumbers to job sites.
Assist with order processing, inventory tracking, and managing job documentation.
Maintain accurate and up-to-date records, both electronic and paper files.
Coordinate with other departments to ensure smooth operations and on-time project completion.
Handle customer service issues and resolve scheduling conflicts with professionalism.
Manage and update schedules in dispatching software or spreadsheets.
Perform data entry and prepare reports as needed.
Qualifications:
Prior experience as an Administrative Assistant, with a strong focus on dispatching.
Candidates must be polished and professional in both presentation and demeanor
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
Excellent organizational skills and attention to detail.
Experience working in a fast-paced office environment.
Customer service-oriented with a proactive and positive attitude.
