The Business Analyst, Finance & Billing serves as a critical bridge between Finance and Technology, translating business strategy into system-enabled solutions that improve financial operations, billing accuracy, and reporting. This role partners closely with Finance, IT, and cross-functional leaders to define requirements, optimize processes, and ensure technology platforms effectively support Brightspeed’s financial and customer lifecycle operations.
Key ResponsibilitiesPartner with Finance leaders to understand business objectives and translate them into clear, measurable business and functional requirements.Lead the end-to-end requirements lifecycle, including stakeholder interviews, workshops, documentation, and validation across Finance, Billing, and Revenue functions.Develop and maintain business requirements documents, process flows, and functional specifications to support IT design and development.Ensure alignment between Finance business needs and enterprise platforms, including SAP S/4HANA, BRIM, ARIBA, RAR, billing systems, and analytics platforms.Identify process gaps and recommend automation, system enhancements, and workflow improvements to increase efficiency, accuracy, and control.Partner with Product Owners and Platform teams to translate requirements into user stories, acceptance criteria, and prioritized backlogs in Jira or similar tools.Participate in sprint planning, backlog grooming, testing cycles, and release readiness to ensure solutions are delivered on time and meet business expectations.Support development and testing teams by clarifying requirements, validating solutions, and assisting with defect triage and resolution.Serve as the primary Finance liaison for technology initiatives, ensuring transparency, alignment, and timely decision-making.Communicate project status, risks, dependencies, and outcomes to Finance and IT stakeholders through governance forums and project updates.Develop test scenarios and lead or support User Acceptance Testing (UAT) to validate solutions before deployment.Validate post-deployment results, ensuring adoption, performance, and business outcomes meet expectations. 
