Brightspeed is looking for a driven, assertive and energetic Business Continuity Management (BCM) Specialist. As BCM Specialist, you will report directly to the Director of Operational Governance. The BCM Specialist is responsible for developing, maintaining and testing the business continuity program for the Architecture, Product, & Technology organization. The program includes plans for the continuation of business processes and the technology that supports them, as well as the incident management structure to successfully manage events that have disrupted or can potentially disrupt normal business operations. The candidate will work closely with departmental leaders to identify and understand matters that impact the operation abilities of our teammates, customers, and business partners.As Business Continuity Management Specialist, you will have four specific areas of responsibilities:Assist in evaluating business unit plans to identify threats, hazards, and potential impacts to critical business prioritiesDevelop living strategies for mitigation, continuity, and recoveryMaintain uninterrupted service whenever possible, and when needed, coordinate recovery from business disruptions in a safe manner and as rapidly as possibleEnable continuous improvement by systematically reviewing program strategy and performance using all available tools and softwareAs a Business Continuity Management Specialist, your duties and responsibilities will include:Evaluate the existing business continuity and disaster recovery (DR) strategies and plans for the departments to identify any risks and make recommendations to improve and strengthen the strategies and plansManage change and understand the cultural dynamics of the organization, using this knowledge to ensure that the organization's business continuity strategy and plans evolve in a practical way as the business itself changesContinually evaluate the impact of third-party business partner operations on our overall business resilience and continuity needsMonitor developing emergencies potentially affecting Brightspeed’s operations and/or customers and, in coordination with appropriate department leaders, advise management on response strategiesEstablish disaster recovery testing methodologies and scenarios to validate whether recovery procedures are effective for the restoration of key corporate resources and the resumption of critical business processesCoordinate periodic DR parallel exercises and conduct a yearly DR tabletop simulation exerciseDesign and prepare periodic business continuity and disaster recovery reports and presentationsAssist with the business impact analysis process to assist all departments in determining critical business processesA self-starter who can achieve other duties as assigned
