Automotive Customer Service Advisor

Automotive Customer Service Advisor

16 Jan 2025
South Carolina, Columbia, 29201 Columbia USA

Automotive Customer Service Advisor

We are expanding! Import Specialties of Columbia LLC is a local family-owned business dedicated to repair and maintenance of European and vintage automobiles. The main shop is located near downtown Columbia, South Carolina. We service and repair customers cars from all over South Carolina and beyond. We strive to provide the finest customer experience using the most advanced diagnostic techniques and the highest quality repairs available. anywhere.

Automotive Service Writer Advisor Job Responsibilities:

Greet Customers (Make them feel important to our business)

Obtain customer information and enter it into our database

Prepare workorders for our technicians

Auto parts sourcing, ordering and tracking

Apply in person with your resume' or email your resume' with contact information to address below.

Facilitate communications between technician and customer

Data entry

Schedule appointments

The shop hours are 8:00 am to 5:30 pm Monday thru Friday only. No weekend work. We operate a friendly, respectful work environment. We offer paid holidays, paid vacation, BCBS health insurance 50% paid by the company. Our shop is completely heated and cooled.

Qualifications /Skills needed:

3 Years experience as Service Advisor in a repair shop or dealership

Communication Skills

Ability to work with customers in a calm patient manner

Computer and point-of-sale proficiency

Problem solving

Research skills

Quality focus

Productivity

Estimating

Organizational Skills

Motivated to help us grow

Education and experience Requirement:

High School diploma, GED or Equivalent

Any college or technical school is a plus

3 years or more experience in a service advisor role is strongly preferred.

Experience or certification with specific auto manufacturer is a plus

Related jobs

Job Details

Jocancy Online Job Portal by jobSearchi.