Job Description:
Serves as liaison to customers, agents, agencies, group leaders, marketing, underwriting, and operations to ensure appropriate documentation is received for accurate and timely processing.
Responsibilities:
Reviews all forms/documents for completeness.
Contacts agents/groups for needed information. Verifies coverage benefits. Keys group and member information into enrollment system.
Performs initial underwriting review using medical rater program. Requests necessary medical records. Submits packages to underwriting. Runs alternate proposals through Accel-a-rate proposal system.
Reviews rating for workers' compensation and out of state employees.
Retrieves claims history information. Acquires necessary approval from Companion Life.
Handles inquiries from agents, group leaders, and customers. Works closely with agents, agencies, and sales representatives to determine if additional training is necessary based on quality of groups submitted.
Skills:
Required Skills and Abilities: Working knowledge of word processing and spreadsheet software. Good judgment skills. Effective customer service and organizational skills. Demonstrated verbal and written communication skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion
Required Software and Tools: Microsoft Office
Education:
Required Education Level and Degree Type : Associate's Degree or 2 years of related work experience
Experience: 2 years small group marketing, membership, underwriting, and/or customer service.About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
