Job Description:
Onsite 5 days a week, Monday through Friday
Required Technologies: Microsoft Excel and Access VBA RSA Console Active Directory Reporting ServiceNow
Nice To Have: Scripting & Reporting via Powershell Day to Day: 1. Process improvement experience: preferred working knowledge of Six Sigma and Lean methodologies. 2. Skilled in process analysis, process design, and process engineering. 3. Fast learner with ability to handle tasks in a high-volume operational environment. 4. Demonstrated ability to apply data analysis skills leveraging VBA and advanced knowledge of Microsoft Office software
Soft Skills: 1. Self-starter – be able to take the initiative and start on projects without waiting for all details up front. 2. Flexibility – this is a high-volume operational environment. 3. Ability to accept frequent changes to priorities & tasks. 4. Desire to learn more about our customers’ processes and how the organization functions. 5. Ability to analyze data in order to find meaningful relationships, and then clearly communicate findings. 6. Highly organized and willing to support the team and our customers. 7. Demonstrated ability to follow detailed documentation and meet stringent SLAs.
Team: 1. The team is made of 13 people, both FTEs and contractors. 2. The team is one of three teams in Data Security, supporting all our customers across all lines of business (Commercial, Tricare and Medicare). 3. High paced environment that requires flexibility and adaptability. There is great opportunity to learn, research and improve, especially as we work across multiple systems and technologies. 4. We operate in a collaborative environment, we build and maintain access for the entire enterprise, we support yearly audit projects, we are actively involved in 15-20 projects at any given time.
Responsibilities:
Analyzes current operational functions and offers and implements improvements. Maintains databases and extracts data for analysis. Runs and reviews reports, analyzing results in support of operational functions. 30% Extracts data from multiple systems and departments using various data manipulation and extraction techniques for regular, cyclical, and ad hoc reporting. 30% Performs research, analyzes reports, and creates statistical models for presentation/review. Summarizes findings and communicates results to management. 30% Identifies operational inadequacies and uses various skills and resources to retool processes. 10% Communicates with other areas regarding outcomes and reporting.
Experience:
2 years preferred.
Skills:
Good organizational, customer service, communications, and analytical skills. Ability to use complex mathematical calculations and understand mathematical and statistical concepts. Knowledge of relevant computer support systems. Required Software and Tools: Microsoft Office. Ability to acquire programming skills across various software platforms. Preferred Skills and Abilities: Negotiation or persuasion skills. Ability to acquire or knowledge of ICD9/CPT4 coding. Preferred Software and Other Tools: SAS and/or DB2, or other relational database. Work Environment: Typical office environment. Some travel between buildings and out of town.
Education:
Bachelor's degree Statistics, Computer Science, Mathematics, Business, Healthcare, or other related field. or 2 year degree in Computer Science, Business or related field and 2 years of reporting and data analysis work experience OR 4 years reporting and data analysis experience.
About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity,national origin, disability, or status as a protected veteran.
