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Description: Must be willing to relocate to Columbia, South Carolina from Day 1
Contract to Hire Position
The Network Security Engineer will be responsible for implementation and administration of network security hardware and software, enforcing network security policies and compliance requirements. The role is expected to contribute to documentation and adhere to SLA targets and requirements. The daily duties include hands-on troubleshooting, interfacing with clients and associates as needed to resolve complex cases, maintaining and patching managed security platforms.
Specific installation tasks could include:
Physically install and connect firewalls and other security appliances
Install latest vendor-approved stable OS on appliances
Create virtual firewalls with appropriate configurations and policies
Configure remote access VPN functionality
Configure site-to-site VPN functionality
Configure firewall interfaces, network configurations, access control lists and policies, routing, remote access (VPN) and next-generation firewall feature sets implementing best practices
Integrate firewall with Forti Manager, Forti Analyzer, Forti Authenticator and other Fortinet products as required
Configure high availability
Configure SIEM Integration
Provide direct technical support including:
Basic troubleshooting on the full range of Fortinet products
Collection, analysis and change recommendations of configuration information
Collection and analysis of customer network information
Collection and initial analysis of packet trace information
Recommend corrective actions based on analysis
Provide customer education where needed due to gaps in networking, product knowledge
Consultation of technical documentation, bulletins and release notes for known problems
Reproduction of customer environments on lab equipment
Follow up on technical cases including proper escalation and management of the case
Manage customer communications and expectations until the closure of each case
Additionally, similar expertise and experience with the Palo Alto suite of products and Pulse Secure access is highly desired.
Job Skills Required:
Experience in a technical support role in a networking/security company or equivalent education
Strong understanding of TCP/IP, routing protocols, L2/L3 switches
Experience with security products firewalls, IPSec, IDS/IPS, Anti-Spam, virus scanning
Strong troubleshooting and problem-solving skills
Extensive working knowledge of Windows, UNIX or Linux
Previous Managed Security Service (MSS) experience, supporting security products is desirable.
Strong English skills both written and verbal.
Educational Requirements:
Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable
Certifications:
Fortinet NSE4 and higher certifications strongly desired
Palo Alto
Broader security certifications a plus
