When you join the team at Unum, you become part of an organization committed to helping you thrive.Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
All the benefits listed above are subject to the terms of their individual Plans .And that’s just the beginning…With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!General Summary:We are seeking a Sr. Business Analyst with a strong analytical mindset and expertise in enterprise integration systems. In this role, you'll collaborate closely with cross-functional teams to define and document acceptance criteria, deliver high-quality solutions, and ensure business value is achieved. You'll excel in using innovative problem-solving and critical thinking skills to meet organizational goals.Key Responsibilities:Develop integrations for enterprise enrollment systems.Define clear test plans, execute integration testing, and provide detailed documentation and reporting.Collaborate with stakeholders using a consultative approach to deliver seamless solutions.Leverage agile methodologies to drive project success and foster team collaboration.This is a hybrid role that requires 2 days per week onsite at one of our locations: Chattanooga, TN, Columbia, SC, Portland, ME, or Atlanta, GA.Job Specifications
Bachelor’s Degree preferred, or equivalent experience
4+ years’ experience working in business analysis or operational processes
Experience with building integrations for enterprise enrollment systems
Hands-on experience with integration testing, including defining clear test plans, documentation, and reporting
Knowledge of Unum products and platforms is a plus
Ability to use a consultative approach when working with external business partners
Uses critical thinking and logical analysis to problem solving and pays close attention to detail
Self-motivated and results oriented
Comfortable with ambiguity and owning the evolution of the role
Strong written and verbal communication skills to report and present status updates to leadership
Strong team player helping to successfully deliver on integration goals
Familiarity with agile methodologies
Principal Duties and Responsibilities:
Collaborates with the Team to ensure that the team defines, builds, and produces features and solutions that meet or exceed what the product leader is expecting
Exhibits the technical acumen necessary to be a contributing member of solution design discussion
Maintains holistic understanding of product roadmap and tracks any changes
Maintains holistic understanding of relevant user and customer personas and uses these personas to refine work items to develop shared understanding across the key stakeholders. Gather requirements for persona of specific user experiences
Maintains holistic understanding of product features, information architecture, and builds knowledge of the backend configuration
Ensures integrity of work items as they are broken down and refined throughout hierarchy of work items in the product backlog. Identify where intent may be lost or overlooked during the work breakdown and refinement processes. i.e., Descoping or need for supplementary requirement gathering
Ensures that key information needed to support the product team prioritization is current, accurate and available in a usable format to drive high quality decisions
Ensures functional and non-functional requirement’s, with appropriate documentation, are represented effectively in the product backlog
Collaborates with the product owner and relevant subject matter experts to define the detailed design and acceptance criteria for user stories. Responsible for defining concise and effective user stories with precise and accurate acceptance criteria on a just‐in‐time/just‐enough basis that will be used by the team and product owner to ensure that stakeholder and product owner intent is effectively captured and developed
Leads story decomposition to enable planning at the appropriate level of granularity that supports the just‐in‐time nature of agile approaches and takes the lead in process mapping and decomposition
Reviews the acceptance criteria to ensure agreement on testability and to define, coordinate, and at times, execute acceptance testing
Determines and uses the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to the source
Develops, evaluates, adds, and continuously improves tools to the BA Discipline Toolbox
Educate peers around business analysis best practices
Ensures documentation is in place for the production deployment activities and transition to production support technical team
#LI-AD1#LI-MULTI#LI-HYBRIDIN1Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.$63,500.00-$120,000.00Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.Company:Colonial LifeUnum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
