TSSR- Technical Sales & Service Representative Are you looking for an opportunity to be part of a great sales team and a strong company that believes in their people?Do you want to use your industrial rubber and application knowledge to help solve customer problems, answer their questions to build sales and customer satisfaction?As a Technical Sales & Service Representative (TSSR) at Applied Industrial Technologies, you will use your strong customer service and technical skills to respond directly to customer requests and support our Applied® Account Manager team regarding applications, product selection, and installation of our industrial rubber product selection. You'll spend time interacting with customers to determine their needs and then helping to meet that need. You will have a direct impact on customer satisfaction, retention, and sales results!ResponsibilitiesProvide technical customer support and problem solving for rubber applications, systems and supporting components to customers and our own Branch sales/support associatesProfessional point of contact for customer quotes and product sourcingBuild customer satisfaction and sales by providing assistance for product selection, interchange & replacements, cycle time reductions, and improving overall customer satisfactionTimely and accurate reportingRequirements 2+ years proven customer service or sales experienceUse of proper English grammar, written and verbalAbility to read / understand technical drawingsWork independently and as part of a teamListening, negotiating, and effective questioning skillsAbility & desire to quickly learn new processes and systemsHS Diploma or EquivalentAbility to pass a DOT medical and drug screenIndustrial rubber products application knowledge (conveyor belting, fabrication, splicing), preferredWhen you join the Applied® team, you will enjoy:Base salary and bonus opportunitiesComprehensive benefits package including health care, vision, & dental, 401(k) with company matchPersonalized training & development programCareer development opportunitiesWork for a corporation that believes in developing its people. Applied ® employees believe in the company and love the environment. Individual contributors with fresh ideas and passion for excellence are encouraged and rewarded.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to r ace, color, r eligion, national origin, ancestry, gender, s exual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
