Job Duties Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctlyWhen closing, responsible for end of the night bank depositsWhen closing, responsible for doing a nightly product inventory countWhen opening, ensure the store is set up properly and ready to receive orders upon time of openFoster and project a sense of urgency with each and every orderEnsure the store is running according to Dominos Operation Evaluation Review standardsOversee total store operationsCommunicate with other managers and staff regarding any aspect that impacts business operationsCalculate product and ingredient needs for a bi-weekly commissary and beverage deliveryActively training the GMIT on all aspects of store operationsMaintain staffing levels that mirror the needs of business at any point of the dayCreating and maintaining an employee schedule based upon labor needsCollect money and signed credit card receipts from delivery drivers at the end of their shiftComfortable with dispute resolution and ensuring every unhappy customer is a returning customerEnsure vehicle used for delivery pass inspection, both mechanically and visuallyAssist with routing delivery drivers to maximize service to customers while maintaining Domino's standards of orders delivered on timeAbility to read and understand P&L ledgerUphold Domino's standards of grooming, uniform, and appearancePromote pizza products, specials, and promotionsReceive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryoutProvide quality customer service to internal and external customers both over the phone and in personAbility to speak and write clearly and comprehension of using a computer based order entry systemContribute to and promote an atmosphere of teamwork, energy, and fun
