Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly When closing, responsible for end of the night bank deposits When closing, responsible for doing a nightly product inventory count When opening, ensure the store is set up properly and ready to receive orders upon time of openFoster and project a sense of urgency with each and every order Ensure the store is running according to Domino’s Operation Evaluation Review standards Oversee total store operations Communicate with other managers and staff regarding any aspect that impacts business operationsCalculate product and ingredient needs for a bi-weekly commissary and beverage delivery Actively training the GMIT on all aspects of store operationsMaintain staffing levels that mirror the needs of business at any point of the dayCreating and maintaining an employee schedule based upon labor needs Collect money and signed credit card receipts from delivery drivers at the end of their shift Comfortable with dispute resolution and ensuring every unhappy customer is a returning customerEnsure vehicle used for delivery pass inspection, both mechanically and visuallyAssist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time Ability to read and understand P&L ledger Uphold Dominos standards of grooming, uniform, and appearancePromote pizza products, specials, and promotions Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout Provide quality customer service to internal and external customers both over the phone and in personAbility to speak and write clearly and comprehension of using a computer based order entry system Contribute to and promote an atmosphere of teamwork, energy, and fun
