As a Workforce Management Coordinator you are an integral part of our dynamic team dedicated to enhancing our workforce management practices. Your role revolves around supporting the Head of Workforce Management in ensuring the smooth execution of daily operations and contributing to process improvement initiatives. The team's main responsibility involves scheduling and booking employees and agency workers, along with ensuring accurate time and attendance data. The team also verifies this data for seamless transmission to the Payroll Team, ensuring accurate and punctual salary payments while cross-checking the accuracy of Agency invoices.This is a full-time, permanent role based in our office in Hounslow Key Responsibilities:Collaborate with the Head of Workforce Management to support the development and implementation of strategic workforce management solutions, ensuring alignment with organizational policies and external standardsAssist in creating effective staff schedules that meet the dynamic demands of the business, in coordination with internal stakeholders and external vendor partnersSupport the management and coordination of agency relationships, serving as a point of contact for agency-related inquiries and fostering positive communication with both agencies and agency workersContribute to the preparation and delivery of timely and accurate weekly labor reports to the management team and agency partnersAssist in addressing discrepancies in employee and agency worker hours, demonstrating attention to detail and the ability to make necessary adjustments promptlyPlay an active role in resolving time and attendance issues to maintain precise and reliable recordsActively participate in process improvement initiatives aimed at enhancing efficiency and the overall employee experience, in alignment with the commitment to excellence in workforce management
