Job description
We are seeking an outgoing, organized, and friendly Shipping and Receiving Clerk to join our team. In this role you will interact directly with our customers to answer questions , solve problems and maintain our company’s reputation for high quality service.
Duties and Responsibilities:
Process orders, including receiving deliveries, registering them and distributing packages and letters within the company
Schedule shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments
Keep files of goods shipped and received by preparing regular shipping and receiving reports for managers
Ensure adherence to environmental management and systems
Trouble shoots shipping issues and customer complaints that arise and work to solve them.
Ensure all shipments receive the proper labeling and postal charges and are packaged to arrive safely
Keep management and supervisors aware of product shortages in order to maintain accurate inventory
Practice customer service when interacting with other companies and clients and see to it all external parties receive a positive interaction with the company
Verify all incoming shipments to be accurate by comparing the invoice to order and ensuring all goods are in acceptable condition
Accurately package, label and weigh items to be shipped and ensure proper shipment method and shipping charges
Work with other shipping clerks to see that all invoices are handled promptly, and goods are shipped and stored properly
skills and qualifications
Strong interpersonal and communication skills
Excellent organization and administrative skills
Integrity and leadership skills
Exemplary customer care skills
Good analytical and problem-solving skills
Strong computer skills
Ability to operate warehouse machinery such as forklifts
Detail-oriented and multitasking skills
Working Hours:
Monday-Friday 7:00am-5:00pm
