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420282BRJob Title:Sr. Fraud Business Intelligence AnalystCompany Overview:About TD Bank, America's Most Convenient Bank®TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBankUS and www.twitter.com/TDNewsUS .TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.Auto req ID:420282BRDepartment Overview:The Sr. Fraud Business Intelligence Analyst also known at TD Bank as The Fraud Business Strategy Specialist is responsible for creating reports and dashboards for our various different partners across the US Fraud division while using various tools such as: SAS, Tableau, SQL, and Python to support to all of our different lines of products. Sr. Fraud Business Intelligence Analyst will be responsible of creating ETL process as well as dashboards and reporting using Tableau and will be writing high quality SQL and SAS codes to retrieve and analyze data from different database tables. Sr. Fraud Business Intelligence Analyst will also be developing queries and visualization for ad-hoc request and projects, as well as ongoing reporting. In addition to leading the design, development, and management of our analytical tools and reporting. Sr. Fraud Business Intelligence Analyst will provide thought leadership and business analysis support as needed.Country:United States, US TD FootprintJob Requirements:Education & Experience:
Bachelor's degree in a related discipline
3-5 years of work experience in a related capacity
Experience in fraud management preferred
Proficient with Microsoft Office applications; Advanced Excel preferred
Strong communication skills and a proven ability to develop effective relationships with external and internal business partners are required
Skilled in managing budgets, P&L and resource allocation
Ability to handle confidential information with discretion
Undergraduate level education in Business/Computer Science/Mathematics/Economics or other quantitative discipline, preferred
Deep Understanding and hands on experience working with tools such as Tableau & Power BI, preferred
Experience with use of Relational Database and the process of Extract Transform Load (ETL) using common language such SQL or SAS, preferred
Expert Knowledge of various data source, tools and technologies used in preparing and summarizing reports, preferred
Strong Analytical and program solving skills to interpret data and draw conclusions, preferred
Demonstrated time management and organizational skills with the ability to prioritize and manage multiple initiatives to meet deadlines while ensuring high quality of work, preferred
Experience with Data Warehousing /Business Intelligence environment, preferred
Must be eligible for employment under regulatory standards applicable to the position.
Customer Accountabilities:
Supports the strategic direction of the fraud supported business and play a key role in the implementation of the overall business strategy while balancing Customer experience and fraud risk
Participates in identifying, designing and testing solutions and supporting the implementation of business projects/initiatives
Participates in discussion on strategic goals with partners in any given portfolio (output is roadmap and/ or strategic plan/ deliverables/ frameworks/ short to long term goals etc.)
Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed
Shareholder Accountabilities:
Collaborates with partners on business challenges and deliver fact-based advice that aligns to strategy and drives shareholder value
Supports the development and implementation of operational strategies/ standards/procedures and objectives to achieve measurable excellence in the quality delivery of sales, service, and products aligned with “industry best practice” and overall enterprise strategy and objectives
Participates in establishing and executing development/ input on fraud impact for business cases as well as drive towards execution of deliverables to meet the desired results
Develops and delivers presentations/ communications to management, stakeholders, and project owners after ensuring data analysis and insights are reviewed by management to validate accuracy and minimize errors
Will support the development of business requirements and facilitate project execution as well as educate/ train business users on how to integrate analytics into Decisions
Keeps abreast of emerging issues, trends, and evolving fraud risks and assess potential impacts to the Bank
Assesses/ identifies key issues and escalate to appropriate levels and relevant stakeholders where required
Maintains a culture of risk management and control, supported by effective processes and sound infrastructure and in alignment with risk appetite
Hours:40Job Details:Depth & Scope:
Oversight of fraud attacks and trends impacting identified area
Partners with senior leadership to implement countermeasures in accordance with strategic goals
Participates in quarterly & annual fraud loss, and operational capacity forecasting exercises
Implements procedure and project changes
Adheres to Change Management protocols
Leverages business level reporting to identify fraud trends and provide insight based on area of oversight
Supports project development, intent & ongoing partner projects; provide risk identification and support the development of business insight for the project
Supports projects/ change by leveraging fraud expertise to help define fraud resilient products through the development of business level requirements and processes
Provides post launch Project and IT/ technology validation and issue management to ensure business and or fraud requirements are met
Ensures Fraud policy/process alignment & implementation for both fraud and supported business lines
Provides monthly business partner loss/operational performance updates and participate in review sessions
May be responsible for the day to day management of Fraud vendors
When working on formal projects, expectation is these projects are a moderate cost and risk rating/tier
Inclusiveness:At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.State:Connecticut, District of Columbia, Delaware, Florida, Georgia, Massachusetts, Maryland, Maine, North Carolina, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, South Carolina, Virginia, Vermont, TD FootprintCity:Atlanta, Baltimore City, Boston, Burlington, Charlotte, Cherry Hill, Concord, Fairfield, Greenville, Miami, Mount Laurel, New York, Philadelphia, Portland, Providence, TD Footprint, Vienna, Washington, WilmingtonWork Location:4140 Church RoadBusiness Line:TD Bank AMCBJob Category - Primary:Risk ManagementJob Category(s):Risk ManagementState (Primary):New JerseyState #2:New YorkState #3:FloridaState #4:MassachusettsState #5:PennsylvaniaState #6:South CarolinaState #7:ConnecticutState #8:New HampshireState #9:MaineState #10:VermontCity (Primary):Mount LaurelCity #2:New YorkCity #3:MiamiCity #4:BostonCity #5:PhiladelphiaCity #6:GreenvilleCity #7:FairfieldCity #8:ConcordCity #9:PortlandCity #10:BurlingtonTime Type:Full TimeEmployment Type:RegularJob Searches Match:StatewideState #11:VirginiaState #12:MarylandState #13:DelawareState #14:Rhode IslandState #15:District of ColumbiaState #16:North CarolinaState #17:GeorgiaCity#11:ViennaCity #12:Baltimore CityCity #13:WilmingtonCity #14:ProvidenceCity #15:WashingtonCity #16:CharlotteCity #17:AtlantaPay Range:$83,720 - $136,240 annuallyFederal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
