Description We are offering a contract to hire employment opportunity for a Dispatcher in GREER, South Carolina. This role operates in the logistics industry and requires someone who is well-versed in handling complex tasks akin to solving a puzzle and thinking outside the box. The workplace is dynamic and fast-paced, requiring constant interaction with various computer programs and management systems.Responsibilities: Handle inbound calls and provide appropriate responses or solutions. Utilize CRM software to keep track of customer interactions. Operate IBM AS/400 system to process and manage logistics-related tasks. Ensure efficient communication with all parties involved in the dispatch process. Use the 'About Time' management system to optimize operations. Perform billing functions accurately and promptly. Use ADP - Financial Services for accurate financial transactions. Solve complex problems using strategic and creative thinking. Keep up-to-date records of dispatch activities. Ensure all tasks are carried out in accordance with quality standards. Requirements Proficiency in using ADP - Financial Services Capability to operate various Computer Programs CRM software understanding Familiarity with IBM AS/400 Experience in a Management System Knowledge of About Time software Ability to Answer and manage queries effectively Experience in Answering Inbound Calls Understanding of Billing Functions Strong Communication skills Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
