To manage and develop all available branch resources, including people, process and systems, to deliver a sustainable and profitable branch performance while embedding a strong client-focused culture.Key Responsibilities:Lead and manage branch performance across sales, service, operations, people and client experience.Drive revenue, balance sheet growth, cost management and branch profitability in line with catchment objectives.Build a high-performance branch team through coaching, workforce planning, performance management and people development.Ensure effective risk, compliance, operational control and Occupational Health and Safety standards across the branch.Drive client-focused solutions, digital adoption, cross-selling opportunities and stakeholder engagement to support branch execution.
