The Front Office intern is expected to learn and gain experience from colleagues and participate in development opportunities; this includes job shadowing and constantly assisting when required.The intern will assist and contribute to the team and department, by performing clerical and ad hoc duties. The intern may also be required to assist other departments in order to gain distinct experience and aid the organisation.General ResponsibilitiesPerform clerical duties as assigned by a manager or supervisorConstantly grasp the training givenRespond to guest requestsHandle all equipment, tools and machinery with care and respectRespond promptly to all service requests.Report any accident, or damages to equipment immediatelyProcessing data entry Customer Specific ResponsibilitiesEnsure guest satisfaction by performing such duties as attending to their requests and inquiries courteously and efficientlyIf spoken to acknowledge guests using the appropriate levels of discretion and the correct forms of addressReport or hand in any property belonging to the guest left lying open in the roomEnsures that areas where jobs are undertaken are left properly clean and ready for useAlways display a polite and gracious manner
