Quadient is seeking to hire two Field Support Operators to support the maintenance and servicing of our rapidly growing Parcel Pending smart locker network. This is a field-based role involving daily travel to locker sites across the South of the UK, more specifically the South West London area. You’ll be responsible for replacing consumables, performing visual checks, carrying out minor repairs, and maintaining a high standard of cleanliness and presentation at each location.This is a hands-on role suited to someone practical, self-motivated, and comfortable working independently in a customer-facing environment.Opportunity is remote field role based in our South Region: Ideally based near South West London.Visit assigned parcel locker locations daily—typically 12 to 15 sites per day—on both scheduled routes and ad hoc service requests.Replace consumables such as thermal printer rolls to ensure continuous locker operation.Conduct routine operational checks and cleanliness audits to maintain site standards.Identify and report technical faults, physical damage, or vandalism using our mobile ServiceMax system.Replace or apply vinyl decals and signage as needed to maintain brand standards.Perform minor repairs and adjustments to locker components (e.g., replacing printer components, aligning doors). (Training provided.)Maintain clear and accurate records of each site visit, task completion, and stock usage via a mobile ServiceMax app.Ensure each locker site is left clean, tidy, and fully operational after servicing.Represent Quadient in a professional and courteous manner when interacting with hosts, partners, or members of the public.Willingness to travel extensively within your assigned region (North or South UK).Flexibility to travel outside your normal region on occasion and stay overnight if required.
