Main Purpose of JobDeloitte Consulting Africa requires a senior leader with proven consulting expertise in customer experience and implementing Digital Customer Platforms. The applicant will support relevant service area leadership with market development initiatives through driving and implementation of strategy, revenue generation and business growth, whilst supporting project teams at clients with work assignments.Your role as a LeaderAt Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. In addition to living our purpose, Managers across our organization:Develop high-performing people and teams through challenging and meaningful opportunitiesDeliver exceptional client service; maximize results and drive high performance from people while fostering collaboration across businesses and bordersInfluence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior peopleUnderstand key objectives for clients and Deloitte; align people to objectives and set priorities and directionExperience RequiredExperience with a Tier-One Professional Services Firm7-10 years working experience including 5 years in a client facing as well as 5 years in a management role with a focus on digital transformation.Working Experience and deep working knowledge of primary industryProven Experience in 1/more of the customer domains Of Sales, Service, Marketing and CommerceRelevant Customer Experience Design Competencies7-10 years working experience as a Customer Experience Specialist, or in a similar Customer Experience and/or Consulting roleDeep customer domain experience across Sales, Service, Marketing & CommerceRelevant Digital Platform Development Competencies7-10 years in SaaS implementation with solid experience in implementing customer engagement platforms and CRM 7-10 years’ experience as a CRM Solution Architect, CRM Technical Lead, CRM Data Lead, and/or CRM Technical Architect, designing and implementing large- solutions on Digital Customer Platforms  The applicant will be considered for a role in either Digital Experience Design/Digital Platform Development
