We have an opening for a service manager to join our team!
Duties include:
Service writing; Greets customers; answers telephone; prepares service orders; performs customer ring out; work flow, administrative duties, etc.; maintains up-to-date filing system for service orders and warranty service orders; assists with pulling parts; assist with outside parts purchases
Responsibilities:
Sells work that generates revenues (billed labor; retail parts); properly greets customer (in store; telephone); performs customer interview; consults with customer to determine needed services; properly prices services; customer communication and satisfaction; impacts center profitability; responsible for overall center operation during manager’s absence; helps manager greet customers; helps manager with service writing & retail sales during busy periods; assists manager with employee training and customer education; helps manager maintain center productivity; maintains parts inventory; completes operational and administrative paperwork; assists with cashiering, pricing, answering telephone; quality assurance; must be able to lift a fully inflated wheel and tire; have understanding of inventory control; ability to learn and use POS and information system; Assists manager with customer service issues.Spanish speaking a plus, but not required.
Benefits offered, Hourly Pay (+Commission) based on experience. This is a full time position. Open Monday-Friday and a half day Saturday. Successful applicant must be able to pass a drug test. Must have valid driver’s license and insurable driving record. Looking for an employee who is honest, motivated, and well versed in automobile service.
Please respond with your resume and contact info via email. Do not show up at our offices for an interview, we will call you to set up a time for potential applicants to interview.
Requirements Qualifications:
Experienced in vehicle, light / medium duty / diesel truck sales, service required.
High School Diploma or equivalent.Understanding of basic automotive systems. Technical Degree a definite plus.
Positive demeanor and the ability to relate well with other employees and customers.
Excellent customer service skills,verbal and written
Average to above average computer skills
Ability to learn repair order software(RO Writer / Mitchell 1 experience a plus)
EEO statement:
"We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class."
