As the Field Sales Manager for NSW and ACT, you will play a pivotal role in delivering exceptional results through your team. You'll spend time both in the field coaching and developing your team, and in the office analysing performance, building action plans and partnering with key stakeholders.We're looking for a collaborative leader with strong retail, sales or field marketing experience who can inspire teams, identify opportunities and drive continuous improvement.This role follows a Sunday to Thursday work week, with weekend work required to support peak retail trading periods, activations and in-store coaching.This is a hybrid role split between field and office-based work, therefore a current driver's licence and reliable vehicle are required. BenefitsAttractive salary package, including superannuation and car allowanceAutonomous role with ongoing support and developmentOpportunity to work with a globally recognised premium brandHybrid working environmentModern office location with stunning Sydney Harbour Bridge and harbour viewsEnd-of-trip facilitiesCareer development opportunities within a leading field marketing agency Key ResponsibilitiesLead, coach and develop a team of Brand Ambassadors to achieve sales and customer experience goalsDrive retail performance through effective coaching, training and field supportDeliver activations, promotional campaigns and product launches to a high standardAnalyse sales and field performance data, providing reporting, insights and recommendations to drive continuous improvement and business growthManage workforce planning, territory coverage and operational efficienciesFoster a high-performance culture focused on accountability, engagement and resultsDevelop and maintain strong relationships with key client stakeholders, acting as a trusted day-to-day partnerAct as the primary point of contact for client stakeholders, delivering exceptional service and building strong long-term partnershipsEnsure client objectives are clearly understood and translated into effective field execution plansLead client meetings and presentations with confidence and professionalismUse field insights, customer feedback and market observations to identify opportunities and shape future program strategiesEnsure all client communications and deliverables are timely, professional and aligned with expectations To Be Successful in This Role You Will HaveAvailability to work a Sunday to Thursday rosterPrevious experience leading teams in retail, field marketing, sales or customer service environmentsDemonstrated experience managing client relationships and delivering exceptional customer service in a retail, field marketing or agency environmentAbility to build credibility with stakeholders and influence outcomes through strong communication and commercial acumenStrong coaching and performance management capabilityExperience analysing results and translating insights into actionStrong organisational and project management skillsA passion for delivering exceptional customer experiencesCurrent driver's licence and access to a reliable vehicleIf you're a people-focused leader who thrives on coaching teams, driving performance and delivering exceptional retail experiences, we'd love to hear from you.Apply now and help bring the Nespresso experience to life in stores across Australia.
