Help keep Drivetech's commercial training operation performing at its best, combining hands-on driver training with operational leadership.As Commercial Training Manager, you'll support the National Commercial Training Manager in maintaining trainer quality, delivery resilience and excellent customer outcomes. The balance of operational management, training delivery, quality assurance, project activity and customer engagement will flex with business needs.You'll recruit and develop trainers, oversee quality monitoring and continuous professional development, and deliver commercial driver training programmes yourself. You'll also work with Account Managers, Product, bookings and planning teams, customers, the DVSA, police, senior leaders and the wider AA group to strengthen delivery and professional standards.This role will suit someone who combines credible professional driver training expertise with sound judgement, strong organisation and a collaborative approach. You'll be comfortable working independently, managing competing priorities and stepping in to maintain operational continuity when required.Key ResponsibilitiesLead trainer selection, recruitment and induction, working with trainer support and commercial bookings teams to build a capable, delivery-ready trainer network.Oversee the Trainer Quality Monitoring programme and ongoing CPD, using evidence-based assessment, feedback and targeted development to maintain consistently high training standards.Address quality concerns promptly, providing clear guidance and support for improvement and taking appropriate action where required to protect delivery quality.Deliver commercial driver training, inductions, upskills and presentations, maintaining your own professional competence and credibility as an Approved Driving Instructor.Partner with the Product Team to develop and embed training products for commercial clients, ensuring trainers are briefed, trained and able to access the materials they need.Use course feedback and performance information to identify themes, improve CPD and champion continuous improvement and customer excellence with Account Managers.Build trusted relationships across internal and external stakeholders and provide operational management cover when required, helping maintain trainer support, customer service and continuity of delivery.
