Sales ManagementAchieve daily targeted number of sales calls with effectivenessDevelop business leads for the Hotel on a weekly basisPrepare monthly list of accounts to penetrate for the following monthPlan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accountsPrepare monthly action plan for main market segmentPerform monthly review account profile on room nights production and average rateMonitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edgeFully responsible of accounts under his/her management, including contracting, updating profile and renewing contractsUpdate management on VIP arrivals, meet and greet accordinglyUp-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenueConduct negotiations to achieve the best profit and rates for the HotelAttend hotel clients and local community business events to network and maintain high visibilityUpdate Director of Catering on market trends and business leadsTeam ManagementInterview, select and recruit direct reportsIdentify and develop team members with potentialConduct performance review with the teamConstantly monitor team members’ appearance, attitude and degree of professionalismDevelop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the businessOther ResponsibilitiesAttend all briefings, meetings and trainings as assigned by managementMaintain a high standard of personal appearance and hygiene at all timesBe aware of the hotel fire & life safety/emergency proceduresPerform other reasonable duties assigned by the assigned by the Management
