Microsoft applications and platform expert requiredPermanent position with leading Superannuation fundHybrid work environment Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.The M365 Platform Lead ensures the optimal performance, security, and user adoption of all M365 services within the organization, including Exchange, Teams, SharePoint, Power Platform. This role focuses on maintaining the integrity and functionality of the M365 environment, contributing to strategic planning, and providing expert technical support. This is a hands-on role within a small team and requires broad technical expertise on the platform.Key responsibilities:Manage M365 Services: Oversee the deployment, maintenance, and optimisation of Microsoft 365 solutions, ensuring seamless integration with existing systems.Ensure Security and Compliance: Conduct regular assessments to uphold high security and compliance standards for M365 services.Provide Technical Leadership: Serve as the principal resource and subject matter expert (SME) for M365, guiding M365-related projects. troubleshooting complex issues, and ensuring effective use of the platform.Level 3 Support: Provide advanced support to business end users and junior staff for troubleshooting M365-related issues, ensuring quick resolution and minimal disruption.Maintain System Documentation: Ensure that all system documentation is comprehensive, up-to-date, and accessible to relevant stakeholders.Collaborate with Vendors: Work with Microsoft and other vendors to optimise M365 services and stay updated on product changes and industry best practices. 
