Greet guests warmly and professionally as they arriveHelp guests with their luggage, storage, and other requests in a safe and efficient mannerProvide helpful information about local attractions and services to enhance their visitMaintain a neat, professional appearance and presence in the lobby areaAddress guest concerns quickly and professionally, escalating issues when necessaryConsistently represent our brand values and deliver high-quality serviceProvide overnight operational support to the Duty Manager and In-Room Dining team, including technical assistance for guest requests
