Vacancy expired!
We are seeking an experienced maintenance worker with the drive to help us keep dozens of homes in tip-top shape.
The right candidate should have reliable transportation, their own tools, and, a "can-do" attitude, and flexibility to pitch in where needed to help the team.
More specifically, the person we are hiring for today will be our primary person for maintaining a group of cabins in the Mars Hill/Burnsvillearea, working inclose collaboration with ourmaintenance manager.
The full job description is as follows.
Duties and Responsibilities:
Periodically perform routine scheduled Peace of Mind inspections of homes, document and report findings when additional work should be performed.
Fulfill Residential Maintenance Service Requests for routine maintenance and/or repairs including but not limited to:
Electrical – Replace fixtures, rewire an existing outlet.
Sheetrock – Repair holes in walls, textured and flat-finished.
Plumbing – Replace fill valves, shut-off valves, fixtures.
General – Install/repair window coverings, doors, door knobs, cabinets, towel bars, screens, etc.
Troubleshoot systems onsite and remotely: TV/Internet, Appliances, HVAC, Plumbing, Hot Tubs & Gas Fireplaces.
Assist in dealing with reported property issues by contributing information, solutions, and best practices to efficiently resolve issues.
Routinely (i.e. 2-weekends per month) serve rotation for after-hour calls during the week and on-call for weekends as part of the Property Management Maintenance Team.
Work within a paperless work environment to send/ receive communications, assignments and work documentation on mobile devices in real time.
Complete and maintain documents of work performed in real-time using mobile device (i.e. tablet, smartphone).
Strong Customer Service skills and professional presentation when dealing with Guests, Property Owners and Team Members.
Assist in maintaining equipment and supplies used by the Maintenance Department.
Assist management in specifying proper supplies and equipment for operations.
Research parts, items, supplies as needed to perform job functions, order and install.
Assist housekeeping services with securing properties, trash collection, etc. on busy departure days as assigned.
Support response to safety issues at residential vacation homes and CM office as assigned.
Observe established policies and procedures for CM and all applicable vacation rental regulatory requirements for NC Property Management Companies.
Perform other job duties including but not limited to office and interior home maintenance or other property management functions as needed and requested by supervisor.
Minimum 3 years experience in residential property maintenance related field or related course of study.
Read and write in English in order to follow written directions and submit work order document details.
Demonstrated ability to use computer/mobile device programs such as email, basic spreadsheets, online documents & forms, mobile device camera, GPS, smartphone and text to support working in a paperless work environment.
Work in a physical environment standing for long periods of time (up to 5 hours).
Perform assigned duties with attention to detail, speed, accuracy, follow-through while displaying a courteous, cooperative attitude.
Manage stress, maintain focused and positive attitude amidst change or under pressure.
Take direction and work collectively as part of a team.
Work with minimum supervision and be comfortable with on-demand work assignments.
Demonstrated experience with residential property systems such as HVAC, electrical, plumbing, as well as basic construction/carpentry concepts.
Punctuality and regular, reliable attendance.
Flexible work schedule required which will include weekdays, weeknights, weekends, and Holidays.
Must provide basic tools and transportation (4x4 Recommended) to perform assigned duties. Including but not limited to:
6-Foot Ladder
Basic Cordless Set and Bit Sets
Hammer
Adjustable Wrench
Allen Wrench Set
Small Screwdriver Set
Strap Wrench
Pry Bar
Screwdriver Set
Adjustable Pliers
Locking Pliers
Needle Nose Pliers
Wire Stripper
Razor Knife
Extension Cord
Place of Work: CM Office with daily travel throughout the Asheville area, including but not limited to Henderson, Buncombe, Haywood, Yancey and Madison counties.
Physical Demands: While performing the duties of this job, the employee may routinely be required to stand on steep slopes in a physical environment for prolonged periods walking and operating power equipment. Repetitive movements while running weed eaters, blowers, etc. Employee must occasionally lift and or move up to 50 pounds.
Hours: Must be able to work any combination of days/hours of the week to get the job done, include 30 to 40+ hours/week schedule. Monday-Sunday, days, evenings and holidays.
Status:Hourly, Non-Exempt.
Licenses: A valid driver's license and current automobile insurance is required. Reliable transportation is a must. Must obtain/maintain NSPF CPO certification (Certified Pool-Spa Operator) - we can assist with this.
Communication Skills: Must demonstrate professional verbal and written communication etiquette. Ability to effectively present information and respond to questions from Guests, Owners, Supervisors and Coworkers in a calm and respectful manner. Must maintain clear and concise documentation.
Technology Skills: Required, routine use of computers, tablets and mobile devices to email, complete electronic forms, take pictures, text, create documents and/or spreadsheets.
Safety: Learn and ensure compliance with all Company, local, state, and federal safety rules. Ensure that unsafe conditions are reported to in a timely manner. Service as a role-model for co-workers to follow a “safety first” principle.
