Guest Service Agent

Guest Service Agent

20 Jan 2025
South Carolina, Villapark 00000 Villapark USA

Guest Service Agent

Summary

The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. They provide assistance and support to the front desk as needed.Essential Job Functions

    Pick up and deliver guests to various local locations as scheduled by the Guest Service

    Familiarize guests with points of interest, restaurants, activities, and resort facilities while transporting guests 

    Know about all daily resort functions, locations, and times for appropriate guest direction

    Maintain constant communication with Front Desk for itinerary changes and guest requests

    Check inside and out of vehicles for cleanliness 

    Clean inside and outside of vehicles when needed 

    Check all essential fluids including oil and brake fluid and check the tire pressure

    Report any problems with the vehicles to Guest Services Manager

    Fill out vehicle maintenance checklists as directed

    Report all accidents accurately filling out incident reports immediately

    Assist Bell Desk in locating lost baggage through airlines and guest services desk at airport

    Drive safely at all times

    Other duties as assigned 

Job Details

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