We are looking for an experienced and commercially driven Universal Banking Team Leader to lead a team of Universal Bankers within a Local Market environment across the Overberg Region, including Hermanus, Gansbaai, Kleinmond, Caledon, Grabouw, Villiersdorp, Bredasdorp and Swellendam. The role is responsible for driving sales, service, client experience, operational discipline, risk management and people leadership across assigned Points of Representation.This role requires a strong frontline banking leader who can translate Local Market priorities into practical execution, support client engagement initiatives, lead branch-based teams effectively and contribute to sustainable business growth. Frequent travel within the Local Market, including Hermanus, Gansbaai, Kleinmond, Caledon, Grabouw, Villiersdorp, Bredasdorp and Swellendam, will be required to engage teams, support client-facing initiatives and maintain strong stakeholder relationships.Key Responsibilities:Lead, coach and manage a team of Universal Bankers to deliver on sales, service, client experience, operational and risk objectives across assigned Points of Representation.Implement and execute Local Market initiatives by working closely with branch teams, Local Market leadership and relevant business stakeholders to drive client growth and service excellence.Drive financial performance by identifying value demand opportunities, supporting cross-selling and up-selling activity, promoting appropriate banking solutions and encouraging effective use of digital and non-branch channels.Oversee day-to-day operational, compliance and risk management activities, ensuring that all client interactions, account processes, controls and laid-down procedures are consistently applied.Manage team capability, performance, staffing, development and engagement in partnership with People and Culture to build a high-performing, client-focused and accountable team culture.
