Job Description:Role Summary/Purpose:As AVP Analytics - Business Intelligence you will help drive enhanced user experience and increase productivity across Growth Analytics and SBI (Synchrony Business Intelligence) through a variety of analytical reporting & visualization tools. You will collaborate directly with internal Synchrony client leads, cross-functionally and with our Partners to enhance our customer experience and help guide in making more informed and confident decisions.Our Way of WorkingWe're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.Essential Responsibilities:
Increase productivity by replacing manual outdated reports and processes with automated modern solutions
Present complex analytical information to a varied audience in a clear and concise manner
Drive continuous improvement in the reporting packages for the broad audience
Design, implement and manage best in class visualizations and data models using business intelligence software
Collaborate with Analytics teams (US and India), mentor and train BI team to upskill and expand overall expertise
Support leaders across all pillars of Analytics organization to make data driven decisions
Communicate and meet with clients regarding new and existing project updates
Perform other duties and/or special projects as assigned
Qualifications/Requirements:
Bachelor's degree, OR in lieu of degree, high school diploma and 7+ years analytics experience in marketing, portfolio management, credit, product development, loyalty or digital in credit card/consumer businesses
Minimum of 3 years of experience that includes:
3 years of experience utilizing SAS, SQL, Python or other analytic tools in a professional environment to perform data mining and complex analyses
1+ year of experience using business intelligence software/tools such as Tableau, Power BI, Birst, etc.
Desired Characteristics:
Deep understanding of data warehouse and data structures, especially Synchrony data warehouses
Ability to accurately condense large amounts of information and present in a simple, cogent manner to senior level management and clients
Experience working with multiple complex data sources and large data integration assignments
Advanced skills in MS-Excel, PowerPoint and Word
Solid understanding of credit card industry financial P&L drivers and key sensitivities, with business performance reporting experience
Experience in operating as part of a cross functional team
Unix scripting and cron scheduling
Customer facing or prior sales/ commercial experience
Strong project management, communications, multi-tasking, relationship management and influencing skills and the ability to work independently are critical to success
Grade/Level: 10The salary range for this position is 95,000.00 - 160,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.Salaries are adjusted according to market in CA, NY Metro and Seattle.Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Our Commitment:When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:Information Technology
