Job Title: Customer Service RepresentativeJob DescriptionAnswer inbound calls for a solar client, averaging around 10 calls per hour. Respond diligently to customer inquiry emails. Perform administrative duties between calls to service loans. Address borrower questions about their consumer loan accounts, including options to supplement their loans or general payment inquiries. Maintain a high attention to detail to follow rules and regulations for multiple clients. Record and track customer documents.Essential Skills
Strong communication skills
Attention to detail
Ability to follow rules and regulations
Proficiency in handling administrative tasks
Experience in customer service
Nice To Have
Experience in the solar industry
Knowledge of consumer loans
Job TypeThis is a contract position with the potential to go permanentWork SiteThis is a fully on-site position in Sioux Falls, SD.Work EnvironmentOffice-based with a focus on handling inbound calls and administrative tasks.About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
