Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.Unum is changing, and we’re excited about what’s next. Join us.General Summary:We are seeking a skilled and experienced F5 Load Balancing and DNS Engineer to join our IT infrastructure team. This role involves designing, implementing, and maintaining load balancing and DNS solutions to ensure high availability, performance, and security for enterprise applications.The ideal candidate should have deep expertise in F5 technologies, Cygna IPControl, and AWS Route 53 DNS management, and be able to support mission-critical environments.Responsibilities include installing, configuring, and maintaining cloud, Windows, Linux, or networking infrastructure, providing level II technical support, and optimizing system performance. The role also involves collaborating on complex projects, mentoring junior engineers, and requiring minimal supervision.Job Specifications
Bachelor's degree in computer science, or equivalent relevant business experience
4 + years of related work experience in infrastructure engineering
Industry certification is a plus
Possesses highly developed technical expertise in multiple key operating system or subsystem areas
Strong ability to operate independently in developing and implementing the most complex technical solutions
Where relevant, demonstrates experience supporting in-house developed business applications and working directly with application development teams
Strong ability to leverage scripting and other tools to automate routine tasks
Through product research and personal experience, able to articulate strategy for appropriating various software and technologies to meet long range computing requirements
Has good human relations skills; able to work productively in team setting
Strong ability to drive resolution of highly complex technical problems
Strong ability to effectively summarize and clearly communicate software/hardware problems involving multiple support team(s)
Organized, able to follow through and complete projects with minimal supervision.
Systematic, technically curious, self-motivated and able to work independently without direct supervision
Must be comfortable in a fast paced, multiple priority environment
Strong ability to prioritize and divide time between multiple projects
Has excellent written and verbal communications skills; able to communicate effectively with systems associates at all levels
Strong ability to communicate with multiple levels of organizational leadership and deliver impactful presentations
Able to effectively collaborate with other IT groups for requirements on the topic of expertise
Principal Duties and ResponsibilitiesDesign and Implementation :
Architect, configure, and maintain F5 load balancers (BIG-IP LTM, GTM) and Cygna IPControl and AWS Route 53 DNS to ensure optimized traffic management, performance, and failover capabilities.
Develop and deploy advanced load balancing solutions for enterprise applications, including health monitoring, persistence, SSL offloading, and traffic shaping.
Implement DNS services using F5 GTM/DNS or equivalent systems to provide redundancy, geographic load balancing, and disaster recovery.
Administration and Maintenance :
Manage and maintain the health of F5 infrastructure, including upgrades, patches, backups, and performance tuning.
Support DNS services, including authoritative and recursive DNS, dynamic DNS updates, and zone transfers.
Troubleshoot and resolve load balancing and DNS issues across a multi-datacenter and cloud environment.
Security and Compliance :
Implement security best practices, including SSL certificate management, DoS/DDoS protection, and web application firewall (WAF) policies on F5 devices.
Ensure compliance with company security policies and industry standards, documenting configurations and processes for audit and operational purposes.
Collaboration and Support :
Work closely with network engineering, application, and security teams to ensure seamless integration of load balancing and DNS solutions with other infrastructure components.
Provide advanced support for escalated incidents and change requests related to load balancing and DNS.
Train and mentor junior staff in the use of F5 technologies and best practices.
Monitoring and Reporting :
Utilize monitoring tools to ensure optimal performance of load balancing and DNS infrastructure, proactively identifying and addressing potential issues.
Generate regular reports on load balancer and DNS performance, availability, and capacity, and provide recommendations for improvements.
Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.$73,300.00-$143,300.00Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.Company:Unum
