Vacancy expired!
Job Family: Customer ServicesReq ID: 350704ServiceDelivery Associate Consultant – Development ProgramBecome the driving force of digital transformation!Siemens Digital Industries is an innovation and technology leader
in industrial automation and digitalization. Joining our Digital Enterprise
Services team means you’ll have the opportunity to impact the complete value
chain from classic product related services (support services, learning
services, field service, maintenance, and upgrades) to innovative data-based
services (cyber security, analytical services, and cloud technology) which let
customers leverage opportunities in the digitalization era. The overall goal of
Digital Enterprise Services is to support customers in increasing plant
availability, production quality, and enhance productivity.This is a two-year development program consisting of three (3)
eight (8) month rotations through the Service Delivery team. The program is
designed to build valuable experience across multiple functions within the
group and may include roles supporting learning services, field service, and
technical support. Relocation for each
rotation may be required, and travel during each rotation, up to 60%, may also
occur.As an Associate Consultant in this DevelopmentProgram, you will be involved in:·
Collaborating with industry experts on
the team to learn Siemens best practices·
Participating in estimating, planning,
and scheduling deliverables and tasks·
Impacting our customers’ initiatives and
business drivers·
Providing support to control scope,
cost, implementation, and quality·
Consulting with users,
management, and stakeholders·
Support customers to resolve problems·
Works closely with various groups to the
defined outcomesThis program will help you develop and build expertise inthe following core skills:Cognitive Flexibility –Learn to remain agile
and shift across multiple roles as customer demands and team resources change.Customer Focus
– Not only will you be considered the expert, but you learn to effectively transfer
this knowledge to customers through individual / group technical learning courses
that you curate from external vendors or develop and maintain yourself. Your
customer focus allows you to learn about customers’ needs and uncover
new business opportunities and service offerings for Siemens.Problem Solving – Develop your Critical thinking and
detailed systems analysis / evaluation techniques to assess trace and
diagnostic information, recommend solutions or next steps, and guide field
service personnel or other specialists to solve issues.Active Learner – Learning & development is
foundational as you seek to improve your own knowledge and skill set, while
also utilizing proven learning strategies to enrich the team and customers you
interact with.Complex System Thinking – You will learn to view systems or processes from a
broad perspective that includes seeing overall structures, patterns and cycles
in systems/processes, rather than seeing only specific components.Communications – Develop effective written
technical information and deliver instructions effectively to customers.Program Eligibility Requirements and Minimum Qualifications:·
Tech school graduate
with an appropriate 2-year technical degree (engineering tech, mechatronics,
computer tech, etc) and a Minimum 3.0 GPA·
Proven electro-mechanical aptitude (based on previous experience
and/or education) along with user PC/software skills·
Ability
to read and understand design and programming documents.·
Ability to work in a variety of circumstances including climbing
ladders, scaffolds, and high-lift equipment; working in tight spaces and in
outside/inside/heat/cold/day/night conditions.·
Must
be able to use hand-tools, laptop, email, smartphone, and tablet.·
Must be able to carry and move equipment and tools weighing up to
75 pounds unassisted. Ability to work in a team environment providing dedicated
support to our customers.·
Individual must possess a valid driver's license in good standing.·
Willing and able to
travel and open to possible relocation· Where permitted by applicable law, Siemens may require employees to be fully vaccinated against COVID-19 based on job requirements, and in accordance with an accommodation based on legally protected reasons.·
Qualified Applicants
must be legally authorized for employment in the United States and will not
require employer sponsored work authorization now or in the future for employment in the United States#LI-VM1Organization: Digital IndustriesCompany: Siemens Industry, Inc.Experience Level: Early ProfessionalFull / Part time: Full-timeEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf) .California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .
