Manager Revenue Cycle PerformanceUnder general direction of the THPG Revenue Integrity Director, the Revenue Cycle Performance Manager is responsible for managing all daily administrative and technical operations for the Revenue Cycle Performance Lead team. All responsibilities are performed in accordance with established organizational policies, procedures and compliance and quality standards.Job DutiesPersonnel Management Duties:
Manages all essential Revenue Cycle Performance Team functions.
Effectively recruits, leads and develops a team of employees including training and monitoring performance standards.
Provides continuous coaching, mentoring and development to staff.
Monitors KPIs to ensure metrics are met and appropriately defined to evaluate performance of staff.
Process Monitoring and Improvement:
Implements and manages performance goals and objectives as well as long-term performance planning.
Ensures goals, metric benchmarks, and quality standards are consistently met by all team members.
Consistently organizes, evaluates and executes on strategies to improve team performance metrics.
Regularly reports out to RI director and other operational leaders as necessary regarding service line metric performance, risk, achievements, and resolution strategies.
Applies a comprehensive knowledge of current and evolving best practices and industry trends.
Operational Management Duties:
Attends and engages in all applicable meetings, committees, and work groups to communicate Revenue Cycle Performance Team updates and resolve process issues.
Acts as liaison between Revenue Cycle Performance Team and key department stakeholders including Central Billing Office, Operations, vendors and executive leadership.
Facilitates cross-functional collaboration across the revenue cycle at the system level.
Meetings and Education:Mandatory attendance to webinars, classes, lectures, internal meetings, etc. to maintain current knowledgeregarding CMS reimbursement, commercial payer contracts, THR charging policies and changes that impactrevenue, such as CPT and coding changes. Perform other related duties incidental to the work described herein.EducationBachelor's Degree in Business or Healthcare related field preferred, Or, Associate's Degree in Business or Healthcare related field requiredExperience4 years relevant clinical/finance experience with Bachelor's degree required, Or, 6 years relevant clinical/finance experience with Associate's degree required3 years progressive management experience in clinical/finance requiredSkillsProficient computer and EMR skills, including but not limited to, Microsoft Office suite applications such as Word and Excel.Demonstrated business and analytic/financial skills.Strong communication and organizational skills.Strong people management and development skills.Ability to shape communications to the needs of the audience.Knowledgeable of HIPAA, state and federal regulations governing confidentiality, release of information and record retention.Familiar with Electronic Medical Record (EMR) functionality, document imaging, and workflow. Epic EMR experience and certifications are a plus.Must demonstrate solid understanding of key revenue cycle workflows, technical system, and metric goals.Why Texas Health?At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.Our award-winning culture is a tribute to our amazing employees. We’re thrilled to be a 2023 FORTUNE Magazine’s “100 Best Companies to Work For®” for the 9th year in a row!We strive to create an atmosphere of respect, integrity, compassion and excellence for all. We’re committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. Join us and to do your life’s best work here!As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.Here are a few of our recent awards:· 2023 Fortune’s 100 Best Companies to Work For® (9th consecutive year & we're one of only three health systems to be recognized.)· Becker's Healthcare 2023 list of 150 top places to work in healthcare· America's Greatest Workplaces for Diversity 2023 by Newsweek magazine (We’re one of only six healthcare employers in Texas to earn a spot on the list.)· 2022 “20 Best Workplaces in Health Care” by Great Place to Work® and Fortune (8th consecutive year, 7th year as #1)· 2022 Companies That Care® list by PEOPLE magazine and Great Place to Work®Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more.Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
