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Systems Administrator II - OIT System Operations Bookmark this Posting | Print Preview | Apply for this Job Posting Details Position Information Posting Number S05127P Position Title Systems Administrator II - OIT System Operations Department OIT System Operations Location Arlington Job Family Information Technology Position Status Full-time Work Hours Standard Work Schedule Monday through Friday; 8:00AM -5:00PMParticipates in an on-call rotation for 24×7.Open to External and Internal Salary Salary is commensurate based on qualifications and relevant experience up to $66,118. Duration Funding expected to continue Pay Basis Monthly Benefits Eligible Yes Benefits at UTA We are proud to offer a comprehensive benefits package to all our employees at the University.To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:https://resources.uta.edu/hr/services/records/compensation-tools.php University Information The University of Texas at Arlington is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work. The University is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by our community of scholars. With an enrollment of more than 40,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution. UTA ranks No. 4 nationally in Military Times’ annual “Best for Vets: Colleges” list and is among the top 30 performers nationwide for promoting social mobility of its graduates (U.S. News & World Report, 2023). UTA is designated by the U.S. Department of Education as both a Hispanic-Serving Institution ( HSI ) and an Asian American and Native American Pacific Islander-Serving Institution ( AANAPISI ), and it has one of the top 5 most ethnically diverse undergraduate student bodies in the United States (U.S. News & World Report, 2023). Its approximately 270,000 alumni, including some who occupy leadership positions at many of the 24 Fortune 500 companies headquartered in North Texas, contribute to UTA’s $22.2 billion annual economic impact on Texas.Furthermore, UTA is poised to experience widespread growth in the near future. The university recently launched the first phase of its RISE 100 initiative aimed at recruiting 100 new tenure-system faculty to amplify research standing and position UTA as a leader in key scholarly areas; more details are available at https://www.uta.edu/administration/president/strategic-plan/rise100. The successful candidate for this position will have the opportunity to join UTA during an exciting period of growth and contribute as the university broadens its impact.Job Summary The Systems Administrator II position will be responsible for assisting in the implementation, maintenance, and support relating to the University Cloud environment and on-premises virtual infrastructure. The position will assist in the general production support and maintenance, environment optimization, and monitoring of various functional areas for SLA /billing/reporting metrics. Furthermore, the position will also be responsible for providing support to the Infrastructure and Operations teams and other end users.Essential Duties and Responsibilities The Office of Information Technology at UT Arlington provides premier solutions and support to our Maverick Community. We are a team of highly skilled professionals who approach our work with pride, respect and a shared sense of community.
Conduct functional and connectivity testing to ensure continuing operability.
Comply with organization systems administration standard operating procedures.
Monitor and maintain system/server configuration.
Maintain baseline system security according to organizational policies.
Perform repairs on faulty system/server hardware.
Install, update, and troubleshoot systems/servers.
Manage accounts, network rights, and access to systems and equipment.
Conduct periodic system maintenance including cleaning (both physically and electronically), disk checks, routine reboots, data dumps, and testing.
Develop and document systems administration standard operating procedures.
Manage system/server resources including performance, capacity, availability, serviceability, and recoverability.
Plan, execute, and verify data redundancy and system recovery procedures.
Check system hardware availability, functionality, integrity, and efficiency.
Diagnose faulty system/server hardware.
Troubleshoot hardware/software interface and interoperability problems.
Required Qualifications
Associate Degree in Computer Science, Information Systems or other related field; or equivalent mixture of work experience.
Azure Administrator (AZ-104) or equivalent certification.
Preferred Qualifications
Don’t meet every single qualification exactly? At our organization, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role and think your past experience may not align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
Advanced degree in information technology or related filed.
Certifications addressing cloud infrastructure, hardware evaluation, operating systems, technical support.
Business continuity and disaster recovery, cloud computing security, incident management, IT governance, risk management, incident response and recovery.
Managing, maintaining, troubleshooting, installing, and configuring basic cloud infrastructure.
Knowledge, Skills and Abilities
Ability to accurately define incidents, problems, and events in the trouble ticketing system.
Ability to monitor measures or indicators of system performance and availability.
Ability to collaborate effectively with others.
Ability to function effectively in a dynamic, fast-paced environment.
Ability to operate common network tools (e.g., ping, traceroute, nslookup).
Ability to develop, update, and/or maintain standard operating procedures (SOPs).
Knowledge of computer networking concepts and protocols, and network security methodologies.
Knowledge of measures or indicators of system performance and availability.
Knowledge of performance tuning tools and techniques.
Knowledge of server and client operating systems.
Knowledge of systems administration concepts.
Knowledge of organizational information technology (IT) user security policies (e.g., account creation, password rules, access control).
Knowledge of system administration, network, and operating system hardening techniques.
Skill in interfacing with customers.
Skill in troubleshooting failed system components (i.e., servers)
Skill in identifying and anticipating system/server performance, availability, capacity, or configuration problems.
Skill in conducting system/server planning, management, and maintenance.
Skill in correcting physical and technical problems that impact system/server performance.
Skill in installing system and component upgrades. (i.e., servers, appliances, network devices).
Skill in monitoring and optimizing system/server performance.
Other Requirements
Applicants for this position must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class.This position requires use of information which is subject to the International Traffic in Arms Regulations ( ITAR ) and/or the Export Administration Regulations ( EAR ), Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information, The ITAR / EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.Applicants will adhere to the University’s principles of community, this means that they will share mutual respect for their peers, faculty and students. The applicant will provide constructive communication to enhance the mutual respect that is shared between employees. UTA fosters a supportive environment and the applicants will be expected to uphold these values and work collaboratively with other members of the University.Working Conditions All Information Technology staff – regardless of their unique position – are expected to perform their assigned duties in a manner consistent with professional standards, with full awareness of responsibilities toward managing personal and institutional data, with priority regard to delivering customer service, with an understanding of the 24/7 nature of IT and the responsibilities that creates for them as individuals, and in a constructive and effective collaboration with colleagues.Special Conditions for Eligibility Working Title CBC Requirement It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.EEO Statement It is the policy of The University of Texas at Arlington ( UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.ADA Accommodations The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.Posting Detail Information Number of Vacancies 1 Open Until Filled Minimum Number of References Required 3 Maximum Number of References Accepted 3 Special Instructions to Applicants Requirement Questions Required fields are indicated with an asterisk ().
What is the highest level of education attained?
GED
High School Diploma
Associate's Degree
Bachelor's Degree
Master's Degree
PhD or equivalent
How many years of professional experience do you have in the related field?
None/less than 2 years
2 to 3 years
4 to 5 years
6 years or more
How many years of experience do you have with system administration (Windows or Linux)?
None/less than 3 years
3 to 4 years
5 to 6 years
7 years or more
What certifications, if any, have you obtained?
(Open Ended Question)Documents Needed To Apply Required Documents
Resume or CV
Optional Documents
Cover/Interest Letter
