LOOK! LOOK! LOOK! ACCOUNT COORDINATOR -CUSTOMER SERVICE

LOOK! LOOK! LOOK! ACCOUNT COORDINATOR -CUSTOMER SERVICE

02 Jan 2025
Texas, Austin, 73301 Austin USA

LOOK! LOOK! LOOK! ACCOUNT COORDINATOR -CUSTOMER SERVICE

COMPANY ESTABLISHED in 1982. FRIENDLY, PROFESSIONAL, & CUSTOMER SERVICE ORIENTED FULL SERVICE SEPTIC COMPANY SEEKING AN ACCOUNT COORDINATER.

-ONE FULL TIME POSITION AND ONE PART TIME POSITION.

-WILL TRAIN THE RIGHT PERSON. COME JOIN OUR WORK FAMILY! :-) WE VALUE and APPRECIATE EACH OTHER HERE.

BUSINESS MINDED and LIKE HELPING OTHERS.

-Our PHILOSOPHY is to treat others the way we wish to be treated with the knowledge that we have in the industry.

-SELF MOTIVATED, PROACTIVE TO LEARN, DETAIL ORIENTED, CRITICAL THINKING, COMPUTER SAVY, FRIENDLY COMMUNICATION SKILLS, AND TIME MANAGEMENT A PLUS

Helpful: QUICKBOOKS, EXCEL, GOOGLE CALENDAR, MICROSOFT, WORD PROCESSING and having had worked for a service company in the past is a plus.

PLEASE EMAIL A RESUME and tell us a little bit about why you feel like you might be a good candidate for this position along with if you are applying for the part time or full time position.

WORK DESCRIPTION & ESSENTIAL FUNCTIONS:

- Coordinating continuous account maintenance contract customers schedules, billing, and sending reports to different governing jurisdictions along with scanning and entering data and reports into software for this industry.

-Answering phones and emails helping the customer and scheduling technicians for different types of services that we provide.

-Creating work orders, filing, scanning, entering information on industry software program and maintaining records.

-Ordering records and reviewing details of those records for scheduling.

-Managing fleet vehicles with registrations and inspections.

-Quickbooks Experience a plus but not mandatory.

-Self motivated, proactive and inquisitive to learn, organized, attention to detail oriented and critical thinking a plus.

-Competency to balance numerous tasks while needing limited direction once trained.

-Coordinates with team members to resolve problems and customer issues.

-Follow up with service work orders communicating with customers and team members.

H.S. or GED equivalent is required. Some college hours helpful but not required. Related experience and or advanced training or any equivalent combination of education and experience may be substituted. Previous experience in customer service is desired. Must be computer literate with knowledge of Microsoft products. Must be able to use general office machines.

BENEFITS FOR FULL TIME:

-Some Paid holidays

-Health Insurance

-Bonuses & spiffs

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