Support Specialist

Support Specialist

17 May 2024
Texas, Austin, 73301 Austin USA

Support Specialist

Vacancy expired!

We are looking for a Full-time/contract employee for a SPECTRIM & TX-ISAO Support Specialist.

Essential Duties: This position will involve the following, but not limited to:· Onboarding/offboarding users.· Vetting access requests.· Instructing end users on portal functionality.· Managing user permissions.· Developing user guidance documentation.· Responding to inquiries and emails about the portal.· Assisting other team members with operational duties.· Troubleshooting and problem solving technical issues.

CANDIDATE SKILLS AND QUALIFICATIONS(Required):
  • Experience in a

    technical help desk support role.
  • Experience with user access management
  • Experience with Archer Integrated Risk Management


Skills(Preferred):
  • Experience documenting Standard Operating Procedures and User Guidance
  • Working in an external support/customer-facing role
  • Experience administration of Salesforce

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Job Details

  • ID
    JC41030707
  • State
  • City
  • Job type
    Contract
  • Salary
    $30 - $40
  • Hiring Company
    PMCS Services Inc
  • Date
    2022-05-09
  • Deadline
    2022-07-08
  • Category

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