Job Description
Sphirea Plus is seeking a highly organized and detail-oriented Account Manager Liaison to support and coordinate communication between clients and our internal account management team. The ideal candidate will ensure that client expectations are met efficiently, helping strengthen long-term relationships and contributing to the overall success of our service delivery.ResponsibilitiesAct as a communication bridge between clients and internal account managersMonitor project timelines, deliverables, and client feedback to ensure service qualityResolve client inquiries and escalate issues when necessaryPrepare and maintain reports on account activities and performanceSupport account managers in coordinating meetings, documentation, and updatesTrack KPIs and assist with data analysis to improve client outcomesEnsure a professional and consistent experience for all client interactions
