Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: ResponsibilitiesConsistently offer professional, friendly and engaging serviceGreet, check in and settle guest accounts while ensuring all service standards are followedAssist guests regarding hotel facilities in an informative and helpful wayRespond to each Guest who approaches the Reception DeskDrive rate through up-selling room brandsFollow department policies, procedures and service standardsFollow all safety policies Other duties as assignedWhat is in it for you:Paid time offMedical, Dental and Vision Insurance, 401KComplimentary shift mealEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and Educational Assistance for further developmentOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee