Oracle Fusion Cloud Application Support Analyst

Oracle Fusion Cloud Application Support Analyst

02 Jun 2022
Texas, Austin, 78753 Austin USA

Oracle Fusion Cloud Application Support Analyst

Role: Oracle Fusion Cloud Application Support Analyst
Location: Austin TX, Cary, NC, Frisco TX, San Antonio TX
Position Type: Contract
Experience Needed: 8-10 Years
Job Description:

  • Experience working in Oracle Fusion modules in one or more of the following modules: Order Management, Accounts Receivables, Cost Accounting, Fixed Assets, Revenue Management, Advanced Collections and Sub Ledge accounting.

  • Serve as an Support Analyst to ensure the day-to-day operational activities are running as expected, resolving incidents, managing updates, performing configurations and performing root cause analysis

  • Manages production issues if/when they occur to ensure service restoration, root cause analysis and the implementation of preventative actions to avoid future occurrences.

  • Continually looks for opportunities to refine operational procedures to ensure support is provided in a consistent way with as few errors as possible.

  • Partner with the business in supporting operational changes to the application portfolio driven by business events, process improvements, bug fixes, or software releases

  • Work with Oracle Corp for SRs and Patches to assess the changes, define the impacts, and plan appropriately for any regression testing ,

  • Has thorough understanding of data model, configuration, setups, interfaces

  • Has through experience on B2B and B2C business process flows and integrations

  • Should have experience working on BIP and OTBI reports. Assist in providing periodic ad-hoc reports as necessary to assist the Finance and Accounting departments in answering specific business questions

  • Skills: Oracle Fusion Cloud (OM,AR, CM, FA, GL, Cost Accounting, Revenue Management),Vertex, OTBI and BIP reports

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