Vacancy expired!
COMMISSION ON STATE EMERGENCY COMMUNICATIONSThe George HW Bush State Building1801 Congress, Suite 11.100, Austin, Texas 78701www.csec.texas.govJOB VACANCY NOTICEJob Posting No.: 2024-01 Location: Austin, TexasWorking Title: 9-1-1 Program Specialist FLSA Status: Exempt
Classification Title: Program Specialist III Supervisor: Director of ProgramsSalary Range: $52,035 - $65,617 Annually Job Type: Regular Full-TimeOpening Date: November 17, 2023 Closing Date: Until FilledAPPLICANT REQUIREMENTS:A completed State of Texas Application is needed to determine if the minimum qualifications are met. Only completed State of Texas Applications will be considered. Applications must be fully complete and thorough; include all education, compensation, reasons for leaving previous positions, a summary of experience, and other information.The Commission on State Emergency Communications is committed to Hiring Veterans:Veterans, Reservists, or Guardsmenwith any related military job fields pertaining to this postings experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply.Go to www.texasskillstowork.com for assistance translating your military training courses and work experience into the qualifications and requirements of civilian job terms and skill sets.JOB DESCRIPTION:Performs complex (journey-level) consultative services and technical assistance work. Work involves planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, government agencies, community organizations, or the general public. May provide guidance to others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.CSECs Programs division is seeking a dynamic and effective individual to join their team as a 9-1-1 Program Specialist to support the Director of Programs. Specifically, the 9-1-1 Program Specialist will be responsible for assisting 9-1-1 Program staff in the planning, developing, implementing, and continuing operation of 9-1-1 service and technologies, providing consultative services and technical assistance to the program grantees and vendors, and monitoring compliance with CSEC rules and policies.DUTIES PERFORMED:Staff responsibilities and performance expectations are linked to the goals in the agencys strategic plan.[]{#Hlk96029525}It is an essential job function for assigned personnel to meet attendance expectations.
Complies with all applicable security and safety rules, regulations, and standards.
Performs an array of administrative activities related to technical, training, research, planning, policy, and program assessment for program assignment.
Assists Program staff during comprehensive reviews of literature, statutes, rules, and/or policies; and prepares administrative reports, studies, and specialized research projects.
Collaborates in the planning, development, implementation, analysis, and documentation of program activities.
Collaborates with program staff in determining trends and resolving technical problems with Salesforce.
Serves as a liaison to staff, government agencies, community organizations, or the general public to explain and provide technical assistance on program specifics and requirements.
Conducts surveys and/or reviews to determine compliance with certific
