Job DescriptionPosition Summary This role is responsible for creating and maintaining work standards using time study, work sampling, and predetermined time standard methods. In addition, an individual in this role leads process improvement activities that drive productivity with the goal of increasing customer satisfaction. This role collaborates with business stakeholders to develop and maintain operational best practices that improve labor utilization and effectiveness. Responsibilities also include supporting rollout and training initiatives for in-store Team Members to promote execution of best practices at the store level. Responsibilities
Develop, update, analyze, and document all corporate labor standards
Perform time studies, work sampling, and ability to build standards using MTM data
Maintain and develop process workflows and ensure processes are accounted for in labor planning application
Participate in continuous improvement initiatives using Lean Six Sigma tools and methodologies
Maintain a working knowledge of Industrial Engineering Software Platforms
Develop best practices for each job function within the store departments
Reduce variation within work tasks to improve process efficiency, quality and customer satisfaction
Required Skills
Proficient computer skills
Data acquisition through SQL or Business Intelligence Tools – ability/aptitude to access reports and build/ manipulate queries.
Strong analytical skills - able to retrieve, transform, analyze, and visualize data effectively with a high-degree of detail-orientation
Excellent oral and written communication skills – ability to describe technical information to unfamiliar audiences simply and clearly.
Ability to be collaborative and work with and through cross functional teams
Data transformation with MS Excel – ability/aptitude to learn/create complex spreadsheets using advanced formulas
MS PowerPoint – ability/aptitude to learn/create professional presentations.
Strong statistical skills (Minitab or similar statistical software is a plus)
Ability to stay highly organized and on-task in a fast-paced environment
Ability to travel independently and conduct on-site observations, time studies, and analyses as needed (travel required: up to 50%)
Preferred Skills
Demonstrated process improvement successes in a retail environment strongly preferred
Experience with UKG or other relevant workforce management application (Kronos, Workforce Central, ADP, UKG Pro, etc)
Data transformation with a coding language (Python, R, etc.) or Alteryx
Process simulation with Simio, Arena, or similar
Required Education & Experience
Bachelor’s Degree in Industrial Engineering or equivalent
2-5 years of experience
Experience with time study methods
Lean and/or Six Sigma certification
Labor standards software such as TimerPro, StandardsPro, or similar
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
