Vacancy expired!
Receptionist and Office Admin up to $25 an hour $1,000 sign on bonus
Elite Air Conditioning andn Plumbing www.eliteaustinac.com is a locally owned company looking to find a new team member willing to grow and learn with us! Applicant should be willing to perform a variety of functions on any given day. Applicant should be customer service oriented, respectful and enthusiastic.
We are a fast growing company with an established commercial and residential department. The owners are hands on and local. We care and participate in the day to day activities of the company. Elite Heating and Air Conditioning, llc is a company that is focused on employee appreciation and customer service.
Provide Fast, Friendly and Fun customer service to both internal and external customers
Communicate with technicians and other departments via email, text message and phone
Answer incoming calls, emails, and txt messages to close out calls for technicians and sales
technician and update customers as needed of technicians ETA
Answer incoming calls from customers related to service, billing, and other departments
Make outbound calls to schedule, confirm, and survey upcoming or completed appointments
General Office administration duties
Other assigned duties as directed by management
JOB REQUIREMENTS
Education and Experience:
High school diploma or equivalent
experience in a customer service environment a plus
Key Competencies:
Honesty and integrity
Excellent customer service skills
Ability communicate empathy
Critical Thinking and Problem solving
Detail oriented
Adept learner
Able to multitask
Proven ability to process high volumes of work with great accuracy
Excellent written and verbal communication skills
