Austin’s most advanced body shop is looking for a smart, friendly, motivated, and detail-oriented Estimator with a minimum of 3 years writing estimates. Our Estimator plays an important part in the smooth operation of our shop. We are growing as we speak, and WE need YOU today! This is the perfect position for an Estimator CSR or former Body Tech.
You are a team player with a great attitude!
Required: You Must Submit a Resume.
Must have at least minimum of 3 years-experience in writing estimates.
Must be knowledgeable in either Audatex or CCC One
Knowledge of inside insurance claims is helpful
Responsibilities include:
Estimating, inlining and processing supplements
Maintain relationships with guests
Complete other duties and projects as assigned
The ideal candidate will work closely with our Customer Service Representatives and Body Technicians, as well as contact with guests, insurance adjusters, vendors and others, both on the phone and in person. The right candidate will be a solid team player with a clear understanding of the collision repair/claim process while obtaining the information required to initiate the damage appraisal and repair, schedule the vehicle for damage appraiser.
Overview:
Follow up on all unclosed opportunities
Track and measure effectiveness of capture rate
Effectively negotiate damage reports with insurers
Maintain contact with the customer during the repair process
Confirm all financial arrangements with the customer
Verify accuracy of the final repair order
Manage the survey process with each customer
Must have excellent guest service skills
Good written and verbal communication skills
Follow up quickly and accurately with attention to detail
Team player
Respect and maintain our Mission and Core Values
Dedicated to creating an exceptional experience for our guests and employees
Additional Benefits:
Dental insurance
Health insurance
Vision insurance
Potential for Bonus Pay
