customer service representative.
carrollton , texas
posted today
job detailssummary
$50,000 - $60,000 per year
permanent
high school
category office and administrative support occupations
referenceAB4600564
job detailsDo you thrive in a fast paced environment providing exceptional customer service? Are you looking to join a team that is all about giving a second to none experience to their clients? If so, our client is looking for a Customer Service Representative. This individual would be able to start ASAP and immediately begin making an impact. Apply today if this sounds like the opportunity for you!salary: $50,000 - $60,000 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesOur client is looking for a dedicated and proactive Customer Service Representative to join theirteam ASAP. You will be the first point of contact for customers, providing exceptional service andsupport to resolve inquiries, issues, and concerns efficiently and effectively. The ideal candidatepossesses excellent communication skills, empathy, and a passion for delivering outstandingcustomer experiences.Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, and chat.
Maintain customer records, track interactions, and document pertinent information.
Generate quotes for products or services based on customer requirements and pricingguidelines.
Accurately enter orders into SAP software program, ensuring all relevant details arecaptured and processed efficiently.
Stay up to date on company products, services, and policies to provide accurate informationand support.
Collaborate with other team members and departments to resolve complex customer issuesand escalations.
Proficient for problem-solving in complex situations and the ability to think quickly andadapt to changing situations.
Empathy and patience in dealing with customers' concerns and complaints.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Education and Experience
High school diploma or equivalent.
Proven experience customer service role, preferably in a manufacturing environment, with atrack record of excellent customer satisfaction.
Skills
Customer Service (3 years of experience is required)
ERP (3 years of experience is required)
Inside Sales (3 years of experience is required)
Manufacturing Industry (3 years of experience is required)
SAP (3 years of experience is preferred)
Qualifications
Years of experience: 3 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.BTbrandon taylor
+1 972 788 2490 (tel:+1 972 788 2490)
brandon.taylor@randstadusa.com
